CONTACT SITELUMO
Tell Us What You Need Help With
Use this page for general questions, an existing conversation or anything that does not yet need a custom project quote.
SiteLumo works written-first, so you can explain the situation in your own time and we can reply with the details documented.
EMAIL
support@sitelumo.com
For general enquiries and written follow-up.
WHATSAPP
+852 6654 2198
Useful for a short message or quick follow-up.
GENERAL ENQUIRY
Send a message
If your request is for custom pricing, use Request a Quote instead.
DIRECT CONTACT
Prefer to send a message directly?
USE THE RIGHT ENTRY POINT
Contact, Quote and Website Project Brief do different jobs
Keeping them separate makes enquiries easier to understand and keeps project information in the right place.
GENERAL QUESTION
Contact
Use Contact for general enquiries, follow-up questions and situations that do not yet need custom pricing.
CUSTOM PROJECT
Request a Quote
Use Request a Quote when you want pricing and scope for software, AI, maintenance, redesign or other custom work.
PROJECT ALREADY STARTED
Website Project Brief
Use Website Project Brief after purchase or deposit to send detailed requirements, content, files and references.
WHAT HELPS
A little context makes a written reply much more useful
You do not need to write a perfect brief. A few concrete details are enough to understand what direction the conversation should take.
Helpful information can include:
• What website, app, system or issue you are asking about.
• A URL or screenshot if something already exists.
• What is currently going wrong or what you want to improve.
• Whether the request is urgent, ongoing or still exploratory.
• Any reference links that help explain what you mean.
NOT SURE WHERE TO START?
A general message is fine
If you are unsure which service or form fits, use Contact and explain what you are trying to do.